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West End Extra - by TOM FOOT
Published: 2 March 2007
 
Water pressure row leaves flats dry for months

A ROW between Thames Water and the council has led to a three-month drought on an estate.
Six flats in Queen’s Park Court in Ilbert Street have been forced to visit neighbours for showers and to wash clothes.
The company in charge of council housing, CityWest Homes, has taken nearly four years to agree with Thames Water who is responsible.
The council says it is not responsible for water getting to the block of six flats.
Thames Water argues water pressure is fine leading to the estate and that if there is no burst water main it is not their problem.
The long-running dispute took a familiar twist on Tuesday when Thames Water blamed the council for not suspending parking bays needed by contractors to install a water pipe.
A Thames Water spokeswoman said: “The contractors failed to show up anyway.”
Sharon Austin, a single mother of five, said she had files on the dispute dating back to 2003.
She said: “The water just comes and goes. At the moment the cold tap in the bath works, occasionally. My dad comes and collects the kids’ uniforms on the weekend and I have to pay for the laundrette.
“The worst part is all the money I waste on the phone to the council and Thames Water about who’s going to reimburse me for that? Somebody has to be blamed for my years of suffering.”
Queen’s Park Councillor Paul Dimoldenberg said: “Residents are at the end of their tether and want results and compensation for the disgraceful way in which they have been treated, not more excuses from the council and Thames Water.”
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