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Call for professional, face-to-face CAB service
• IN July it appeared that the Kentish Town CAB Citizens Advice Bureau’s management planned to close its doors permanently to the public and was set to change to becoming a call centre manned only by volunteers.
In the current recession, that would have been a terrible loss of a service much appreciated by hundreds every week.
The nine Liberal Democrat councillors for the three immediately most affected wards (Kentish Town, Haverstock and Cantelowes) have invited the trustees to sit down with us.
We have been doing what we can to cause a reconsideration, including collecting signatures on a local petition to keep the CAB open. I was therefore pleased to read a letter (August 20) from the trustees of the operators, CCAB Ltd, to the effect that the closure will now only be for a short period to refurbish, after which time the centre will be open for longer hours. While I understand that there is an intention to provide generalist advice in future by use of volunteers I’d like to seek a further reassurance that free advice to locals will still be available from the impressive paid professionals Kentish Town CAB currently employs and that face-to-face appointments with them will continue to be available?
CLLR PAUL BRAITHWAITE
Liberal Democrat, Cantelowes ward
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